Return and Refund Policy

Thank you for choosing EverQ Software Innovations. We are committed to providing our customers with a seamless and productive experience while using our software to view, download tender details, and generate required documents for bid submission.

Free Trial Period

We offer a fully functional 7-day trial to allow customers to evaluate the software and ensure it meets their needs before purchasing a subscription.

Subscription Purchases

Once a subscription is purchased, it is considered final. We do not offer cancellations or refunds for subscriptions under any circumstances. We encourage customers to utilize the free trial period to ensure the software aligns with their requirements.

Support and Issue Resolution

If you encounter any issues while using the software, we are committed to resolving them as per the Service Level Agreement (SLA) outlined in your subscription plan. Our support team will work diligently to address and resolve any technical issues or challenges.

Contact Us

If you have any questions or concerns regarding this policy, please contact our support team at: contactus@everq.app